Sales, Returns, and Website Terms
This translation is for convenience. The Thai version governs if there is any inconsistency.
Tangzlol_FPV is operated by Tang Smile Tech Works Co., Ltd., Thai tax ID 0205569040968 (the “Store”). These terms cover website use, ordering, payment, installments, delivery, cancellation, returns, and refunds without limiting mandatory rights under Thai law.
1. Account and customer information
Provide accurate contact and delivery information, use your own account, and review the details before confirming an order. Membership is optional and guest checkout remains available.
2. Product data and compatibility
Images, colors, dimensions, specifications, and compatibility reflect the information available at the time. The recommendation tools and 3D Builder assist selection but do not replace manufacturer instructions or a technician’s pre-installation check.
3. Price, stock, and order formation
Prices and stock reflect the latest back-office data. Adding an item to the cart, selecting it in Builder, or rotating a model does not deduct or reserve stock. Stock changes only through the Store’s Order or Reservation process.
The Store processes an order after reviewing its details, confirming payment or approved credit, and accepting it. The Store will contact you before proceeding if price, stock, or delivery charges require correction.
4. Payment verification
Pay only to an account shown at checkout. Uploading a slip does not by itself prove that funds were received. OCR is preliminary data extraction, not bank confirmation.
The Store may use a transaction-verification provider to check the reference, receiver account, amount, and duplicates. Inconclusive results are held for authorized manual review before payment is recorded.
5. Installments and credit
Zero-interest installment plans are available only for approved credit customers and eligible credit orders. The number of installments and first due date must be agreed and recorded. Creating a plan is not payment and does not reserve stock.
Recorded Payments remain authoritative and are allocated to installments in order. The Store may suspend unused credit or undelivered portions after default, but will not impose an undisclosed interest charge or fee.
6. Delivery
Review the recipient, address, phone number, and service before confirmation. The Store provides tracking after dispatch and will reasonably assist with carrier issues. Re-delivery caused by incorrect customer information may be charged at cost.
7. Cancellation before dispatch
Request cancellation by email with the order number before dispatch. The Store will review order status, assembly or custom work, and incurred costs, then confirm the outcome in writing. Accepted cancellations with received funds are refunded through a verifiable method.
8. Statutory cancellation
Only where the transaction is governed by Thailand’s Direct Sales and Direct Marketing Act B.E. 2545, the consumer may give written cancellation notice within 7 days after receiving goods or services, subject to the Act. The Store will provide return instructions and refund the full amount within 15 days after notice; preservation and return within the statutory 21-day framework follow the Act.
This clause does not say that every online transaction is governed by that Act and does not reduce any other mandatory consumer right.
9. Voluntary change-of-mind policy
Beyond statutory rights, the Store does not automatically accept change-of-mind returns for products that have been unsealed, installed, soldered, cut, flashed, modified, used, or impacted. Ask before buying if size or compatibility is uncertain.
10. Wrong, damaged, or defective products
For faster handling, report a wrong item, transit damage, or a pre-existing defect within 7 days with the order number and useful photos or video. A later report does not extinguish statutory rights.
For used products, the Store provides a voluntary 7-day warranty from the date the customer receives the product, covering faults arising under normal use within the stated specifications and disclosed condition. An item submitted for inspection must include the product and all supplied accessories and must have no new damage caused by a crash, water, overvoltage, reversed polarity, soldering, wire cutting, modification, or use outside specification. The mark or symptom that is the subject of the claim is not treated as new damage. This 7-day warranty does not limit consumer rights relating to a pre-existing defect or any other mandatory right under law.
Once verified, the Store will repair, replace, refund, or provide another appropriate remedy and cover reasonable return costs where responsibility lies with the Store or product.
11. Return and refund process
Do not send an item back before receiving return instructions. Keep the item, accessories, gifts, labels, and packaging in reasonable condition. The normal operational target is 7 business days after all required information and goods are received; any shorter statutory period or better mandatory right prevails.
12. FPV-specific conditions
Damage from reversed polarity, excessive voltage, incorrect soldering or cutting, unsuitable firmware, water, crashes, or use beyond specification is outside the Store’s voluntary responsibility unless caused by an original defect, incorrect advice, or another basis imposed by law.
13. Security and service availability
Do not access another person’s data, disrupt the service, or use the site unlawfully. The Store may hold risky accounts or orders. Maintenance, outages, or force majeure may temporarily interrupt service; the Store will use reasonable efforts to restore it and protect data.